International Shipping & Returns

Wholesale Shipping & Returns

International Wholesale Shipping

cbdMD can ship wholesale orders internationally through multiple carriers, and tracking information is based on which carrier is chosen at checkout. Please allow one business day for your order to process. Transit times exclude Saturday and Sundays and federal holidays. Payment, receipt, and tracking information is provided via email after orders are completed.

What methods of international shipping does cbdMD offer for wholesale?

cbdMD uses multiple shipping carriers for all international wholesale orders. Tracking information is generated during checkout – and depends on which carrier best fits the shipping requirements. Shipping rates are determined by the total weight of your order and your shipping location.

Where can cbdMD internationally ship wholesale orders?

cbdMD can ship wholesale orders internationally outside of the United States – this includes non-continental U.S. territories and other countries and nations abroad based on the hemp laws of each area. Please be fully informed of your country’s laws and import rules before ordering.

Is there anywhere cbdMD cannot internationally ship wholesale orders?

cbdMD cannot internationally ship wholesale orders to Canada, China, Russia, Malaysia, and the United Arab Emirates (UAE) because of their legalities regarding CBD and hemp. Our international shipping is based on hemp laws from each country; however, cbdMD is not responsible for knowing all your country’s laws or import rules. Please be advised before ordering.

Can cbdMD ship international wholesale orders to military bases abroad?

cbdMD cannot ship international wholesale orders to APO/FPO bases at all.

Can I change my shipping address?

Please contact our customer service at 1-800-973-3984 to confirm if your wholesale order is still processing or has already shipped. If it’s already shipped, you will need to contact the shipping carrier to change the shipping address and re-route your wholesale order.

How can I track my international wholesale order?

Your international wholesale order confirmation will include a tracking number, which you can use to track your order with the shipping carrier.

Can my international wholesale order ship through the weekend?

Most shipping carriers will only deliver on business days and Saturdays, and many don’t offer shipping services on Sundays or holidays. This will mainly depend on the shipping carrier.

How soon can cbdMD internationally ship my wholesale order?

For large orders, please allow 2-3 business days for us to process wholesale orders for international shipping; we will begin processing your order once payment is paid in full.

What if I don’t receive my cbdMD wholesale order?

If you have not received your wholesale order by its delivery date, you can reach our customer service at 1-800-973-3984 or start a package trace with the shipping carrier.

International Wholesale Returns

Currently, cbdMD cannot offer any return options for international wholesale orders.

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